Jerry and George are at the US Open. During a break, George buys an ice cream sundae and gets it all over his face, which is broadcast on television and mocked by the commentators. Jerry becomes smitten with Laura, a deaf lineswoman. Kramer decides to become a ball boy for the tournament, and excels at the tryouts. Elaine, who is using her company's car service, is tired of having to always make small talk with the drivers. She pretends to have a hearing problem to avoid talking to him but is caught when she reacts to a radio message for the driver to pick up Tom Hanks. When the driver is angry with her for faking deafness, she gets him tickets to a Metallica concert, which causes the driver to temporarily lose his hearing. George's girlfriend Gwen breaks up with him, telling him "it's not you; it's me." George suspects the real reason for the breakup is that Gwen saw the video of him eating the ice cream and was disgusted. When George finds out that Laura can read lips, he asks her to come with him to a party that he knows Gwen will attend and eavesdrop on conversations to find out the real reason she dumped him. The gang takes Elaine's car service to the party, and the car is driven by the same driver as Elaine had before. When he recognizes Elaine, the driver throws everyone out of his car. They end up walking to the party, arriving late. During Gwen's conversation with a male friend, Kramer (having learned some sign language from a cousin) interprets for Laura, incorrectly interpreting that Gwen and the male friend are agreeing to "sleep together" instead of "sweep together." George angrily confronts Gwen and her friend, causing a scene. Later, the group returns to the US Open to watch Kramer serve as a "ball man" at the first match of Monica Seles' comeback (from her stabbing injury). However, soon into the match, Kramer runs into Seles, injuring her. After the match, Laura gets into the limo with the same chatty driver. When he starts talking to her, she explains to him that she's deaf. He gives her a dubious expression, thinking she is faking it like Elaine.